Shipping & Returns

Shipping & Returns

EMS Post Courier International is the method of our shipping, it usually takes 4 to 8 working days to arrive its destination strting from dispatch.Once your items are dispatched, pls feel free to contact us if you have any questions.As our goal is to satisfy our service.We just provide its approximate estimates from the time of dispatch but not from the date of your order.Hope you can understand, which is appreciated a lot.

Of course you should provide your correct details adress so that we can send over to the courier company. unless you should be responsible for the mistake, so is the associated costs will cause.And we are not responsible for any lost, stolen or damage to your order in transit after we have handed over your order to the courier company.Sure, you can track your order from EMS Post Express Courier International official website, using the tracking number we offer after the dispatchment input your tracking number at http://www.ems.com.cn/english-main.jsp and track it.

Whoever accepts the delivery of the courier personally at the address given by you shall be deemed to be the rightful recipient of the goods.

Return policy

1. If you found the goods are not the ones you ordered or some damage on the it once you get the parcel, we accept the return and are responsible for all the shipping cost.Of course, the damage should happen before its dispatch. However, we are not responsible for the cost which is made by deliberately.

2. We cann't accept the return that you found the items are not suitable for the gift or because you don't want it now, or are deliberately damaged by yourself.

3. cann't accept the return due to color or some difference compared with our website pictures for all of the pictures showed in our website are to ensure it look better.We can not accept the return due to the difference the sreens of the computer brightness,either.

4. All items should be returned back within 7 days by international express EMS to us. And customer must be sure the products must not be used before.